1. Information We Collect
We collect information you provide directly, including:
- Identity data — full name, email address, phone number, and ID document copies (KTP/Passport).
- Business data — company name, entity type, NPWP, NIB, and related legal documents.
- Payment data — bank account details, transaction records (we do not store full card numbers).
- Usage data — pages visited, booking history, and service usage logs.
2. How We Use Your Information
- To provide, operate, and improve our workspace services.
- To issue invoices and process payments in compliance with Indonesian tax regulations.
- To communicate service updates, renewal reminders, and important account notices.
- To calculate and disburse partner commissions.
- To comply with applicable laws, including UU PDP (Law No. 27 of 2022).
3. Legal Basis (UU PDP)
We process your personal data based on:
- Contractual necessity — to fulfil the services you have engaged us for.
- Legal obligation — to comply with tax, anti-money laundering, and DKPM regulations.
- Consent — for marketing communications (you may withdraw at any time).
4. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers — payment gateways (Midtrans), email services, cloud storage.
- Legal authorities — when required by Indonesian law or court order.
- Partner agents — only the data necessary to confirm client referrals.
5. Data Retention
We retain your personal data for as long as your account is active, and for 5 years thereafter as required by Indonesian tax and corporate regulations (UU No. 28 Tahun 2007 re: KUP).
6. Your Rights
Under UU PDP you have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion (subject to legal retention requirements).
- Object to or restrict certain processing.
- Lodge a complaint with the relevant supervisory authority.
To exercise any right, email privacy@samofis.com.
7. Security
We implement appropriate technical and organisational measures to protect your data, including TLS encryption in transit, access controls, and regular security reviews.
8. Contact
Data Controller: PT Siraindo Abadi Makmur (Samofis)
Email: privacy@samofis.com
Address: Jl. Cikini IV No.10, RT.15/RW.5, Cikini, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10330